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Archive for November, 2009

Nexidia and Semafone Partner to Prevent Fraud and Identity Theft in the Contact Centre

Tuesday, November 24th, 2009

Nexidia and Semafone Partner to Prevent Fraud and Identity Theft in the Contact Centre

Business Wire, Nov 23, 2009

Nexidia, the Leading Speech Analytics Provider, Joins Forces with
Data Security Experts Semafone to Address the Security of Both Past and
Future Credit Card Recordings

RICHMOND, England — Nexidia,
the market-leading provider of audio search and speech analytics
solutions, and Semafone,
the UKs contact centre payments security experts, today announced an
innovative partnership to address fraud and identity theft in the
contact centre environment. With the tightening of security controls on
the high street and online, the contact centre is now seen by fraudsters
as the next easy option. The huge volumes of credit card details being
recorded and stored daily in contact centres across the globe make it a
prime target for organised fraudsters.

The partnership between Nexidia and Semafone will ensure that past and
future credit card details are inaccessible by contact centre staff.
Semafones unique technical solution delivers secure
voice transactions during the live call and ensures no new credit
card details are stored, while historical voice recordings of credit
card numbers can be quickly located within the vast stores of an
organisations recorded data using Nexidia
Enterprise Speech Intelligence (ESI) solution and easily redacted.
This combined solution tackles card fraud and identity theft in contact
centres with an innovative approach that keeps customer data secure. It
helps protect brand integrity, improves peace of mind and customer
satisfaction, and lowers the cost of compliance.

Tim Critchley, managing director at Semafone states, This combined
total solution is a very timely offering to the contact centre
marketplace. It addresses a major issue for any organisation with a
contact centre taking customer payments over the phone. We are delighted
to be partnering with Nexidia whose responsiveness to changing market
demands closely mirrors our own.

With the introduction of new Payment Card Industry Data Security
Standards (PCI DSS), which are currently being imposed on the contact
centre industry, companies need new methods for dealing with the
sensitive authentication datawhich includes the CAV2/CVC2/CVV2/CID/CW
numbersthat are passed during a transaction. The Semafone solution
makes paying by phone secure by ensuring that no card information is
ever seen or heard by the contact centre agent. The agent and caller are
never disconnected from each other, and are able to talk freely
throughout the card transaction
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The HIV and Aids Bible: Selected Essays

Tuesday, November 24th, 2009

The HIV and Aids Bible: Selected Essays

Perspectives on Science and Christian Faith, Dec, 2009 by John F. Pohl

THE HIV AND AIDS BIBLE: Selected Essays by Musa Wenkosi Dube. Scranton, PA: University of Scranton Press, 2008. Paperback; $20.00. 208 pages. ISBN: 1589661141.

This book is an essay collection written by Musa Wenkosi Dube, a professor of New Testament Studies at the University of Botswana. Dube wrote a series of essays from 2001-2003 which provided the foundation for her thoughts as a theological consultant for churches in Africa. In particular, Dube has been a consultant for the World Council of Churches regarding the theological issues surrounding Human Immunodeficiency Virus (HIV) and its resultant disease (Acquired Immunodeficiency Syndrome or AIDS) in Africa.

The book is divided into four sections. Part One (Theological Education in the HIV and AIDS Struggle) provides the background of Dube’s personal journey in deciding how to address the theological issues raised by HIV/AIDS. She recounts a sentinel aspect of her life when she gave a paper (Preaching to the Converted: Unsettling the Christian Church) to the World Council of Churches that brought up significant discrepancies between the message of churches and the spread of HIV/AIDS on the African continent. She also discusses why Christian churches in Africa tend to avoid a discussion about HIV/AIDS, especially as it relates both to women and to those populations in extreme poverty.

Part Two (Biblical Studies in the HIV and AIDS Struggle) attempts to apply theological teaching to Bible scholars and lay persons who deal with the presence of HIV/AIDS as part of daily life in Africa, especially in the context of Jesus’ miracles of healing. She discusses how the Bible should be taught knowing that a large population hearing the Word will be either infected or exposed to HIV. Some detail is provided as to how to incorporate the HIV/AIDS epidemic into Bible studies, including the historical, literary, and social science aspects, but only a paucity of ideas are provided. A chapter in this section emphasizing Christ’s raising of Jarius’ daughter from the dead in the Gospel of Mark provides a simple and effective example of how a Christian perspective on HIV/AIDS infection in Africa can be prescribed. There is both a unique feminism and postcolonial aspect to this Gospel, especially relating to the aspects of Jesus traveling to the home of Jarius. Dube also discusses various other social epidemics co-involved in the HIV/AIDS epidemic, including poverty, gender discrimination, social injustice, and racism.

Part Three (The Gospel and Christology of the HIV and AIDS Struggle) addresses how HIV/AIDS should be looked at by church leaders. Dube points out that as members of the Body of Christ, if one has AIDS, we all have AIDS. Using Luke 4:16-22 as a metaphor, the author states that just as Christ was sent to restore the sight of the blind and to free the oppressed, churches should attempt to heal the more difficult aspects of HIV/AIDS, such as addressing poverty and being direct about sexual transmission of this disease and its prevention (including rape and prostitution). Jesus, if asked, would certainly forgive the sins of the most sinful sex offender. Dube points out that Christians should do likewise. Using the Setswana word “kutlwelobotlhoko” or compassion, she further points out that compassion requires action, as we must address the spread of this disease that has killed millions of people and orphaned millions of children in Africa.

Part Four (Ethics and Hope in the HIV and AIDS Struggle) details how to address moral and ethical issues regarding HIV/AIDS prevention in the setting of African churches. In particular, although moral guidance is given by Christian leaders, more emphasis should be made on removing the stigma of infection, as well as openly discussing prevention. Dube believes that a change should be made in order to develop a more “listening and supporting church” for the vulnerable population groups in Africa (women, children, the impoverished, etc.).

I think this book has the potential to bring about powerful arguments as to how Christians should discuss HIV/AIDS and how they need to be more accepting of those people infected or at risk of the disease. As this epidemic continues to spread worldwide–in China and Russia, and especially in African countries–it is imperative for the body of Christ to face the seemingly uncomfortable aspects of HIV/AIDS (prostitution, rape, condom use). These aspects should be openly discussed within the context of morality and Christ-like love
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IdentityTruth Identifies Risks with Popular Gifts for Holiday 2009

Tuesday, November 24th, 2009

IdentityTruth Identifies Risks with Popular Gifts for Holiday 2009

Business Wire, Nov 23, 2009

Some Gadgets Can Increase Risk for Identity Theft

WALTHAM, Mass. — IdentityTruth,
a provider of identity
theft monitoring services that help consumers safeguard their
privacy and identity, warns consumers that this years most popular
holiday gifts can put their identities at risk. Hot gadgets such as
laptops, GPS devices and even personal robots increase the risk for
becoming a victim of identity
theft.

Modern technologies make life more convenient and more fun, but they
can also make our personal information more accessible, said Steven
Domenikos, CEO of IdentityTruth. Before you purchase the must-have
gadget of this holiday season, there are key facts consumers should know
relative to identity theft.

IdentityTruth has identified potential risks associated with the
following popular holiday gifts:

Laptops are a liability – With all of the info on our laptops
nowadays – social security numbers, tax filings, banking
passwords, credit card numbers, medical records and the personal
information we overshare on social networks, its no wonder that
IdentityTruths research shows reported cases of stolen computers have
more than doubled over 2008.
Not so SmartPhones – Research points to identity thieves using
cell phones with cameras to capture sensitive information credit
card numbers, banking info and more but did you know that having a
smart phone puts you more at risk? iPhones, BlackBerrys and Treos put
the web at your fingertips and puts your entire browser history at
the fingertips of anyone that gets their hands on your device.
Wary of WiFi – Recent reports on Wi-Fi
Direct anticipate the service, enabling any certified devices to
communicate directly, will be launching in 2010. This new technology
will change the way that people use electronics in the future and
with all of those wireless signals floating around, it could give
opportunities for identity thieves to intercept signals and extract
sensitive information.
Trouble from TVs – With the increased popularity of internet
connected HDTVs and streaming internet devices for TVs, people are
interacting with the internet more and more frequently through their
television sets. For any passers-by, the effect is similar to a
magnifying glass on your desktop it may sound unlikely, but
city-dwellers, take note!
Gambling with GPS – Everyone knows that GPS systems are one of
the most popular targets of thieves. But what they may not consider is
that when a GPS is stolen, the thief has easy access to your home
address, which the thief can use to steal your mail or request a
change of address at the post office, to have your mail routed to them
at a different location
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UnitedHealthcare Wins Innovation Award from National Business Coalition on Health for Programs That Improve Consumers’ Health

Tuesday, November 24th, 2009

UnitedHealthcare Wins Innovation Award from National Business Coalition on Health for Programs That Improve Consumers Health

Business Wire, Nov 23, 2009

MINNEAPOLIS — The National Business Coalition on Health (NBCH) gave UnitedHealthcare a
2009 eValue8 Health Plan Innovation Award for programs that help engage
physicians and patients to achieve better health outcomes.

UnitedHealthcares Patient-Centered Medical Home (PCMH) program and
Diabetes Health Plan were recognized by the NBCH for their ability to
help enhance health care safety and quality while reducing costs. Both
initiatives use UnitedHealthcares industry-leading technology and data
resources and integrate patient and physician information in order to
help drive more informed health care decisions.

UnitedHealthcares Patient-Centered Medical Home program and Diabetes
Health Plan were selected because both are the kind of innovations that
are significant drivers of health status, said Dennis White, senior
vice president of value based purchasing at NBCH. Purchasers are very
interested in innovations like these as they align incentives,
restructure care delivery and provide tools that keep people healthy.

We are honored to receive this award from the National Business
Coalition on Health as recognition that our companys continued
innovation is helping people live healthier lives. The Patient-Centered
Medical Home and Diabetes Health Plan are examples of how consumer
information and education, comprehensive program support, and financial
incentives help physicians and patients tackle rising health care costs
while driving better health outcomes, said Sam Ho, M.D.,
UnitedHealthcare executive vice president and chief medical officer.

Coordinating Care At A Medical Home

UnitedHealthcares PCMH program involves primary care practices in
Arizona, Colorado, Ohio, New York and Rhode Island and was developed in
close collaboration with national primary care specialty societies
including the American Academy of Physicians, American College of
Physicians, American Osteopathic Association and American Academy of
Pediatricians. In the PCMH model, patients receive coordinated care from
their primary-care physician, or medical home, rather than fragmented
and episodic care from various health care providers or facilities. The
model promotes enhanced disease prevention and care of chronic
conditions. It also emphasizes behavioral health support and patient
education, not just the diagnosis and treatment of injury and illness.

UnitedHealthcare provides participating PCMH primary care practices with
technology, infrastructure support and care-coordination services
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ESS CLUB HEAVEN

Monday, November 23rd, 2009

ESS CLUB HEAVEN

0 Comments | Sunday Mirror, Nov 22, 2009 | by ANTHONY CLAVANE

MICHAEL ESSIEN set Chelsea on course for a record-breaking day at Stamford Bridge.

The Ghana international scored twice in an emphatic win that saw the Blues create a new club record of 12 consecutive home wins. It was also their 10th home game without conceding a goal, to equal an 82 year-old club record.

Boss Carlo Ancelotti said: “Essien is one of the most important midfielders in the world
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Senate set to OK debate on health care

Sunday, November 22nd, 2009

Senate set to OK debate on health care

0 Comments | Deseret News (Salt Lake City), Nov 21, 2009 | by Ricardo Alonso-Zaldivar Associated Press

WASHINGTON (MCT) — The Senate is poised to approve today the start of a historic debate over health-care legislation aimed at making coverage easier, less expensive to obtain and harder to lose.

It needs 60 votes to cut off a Republican-led effort to block consideration of the bill, however. A vote is scheduled to begin at 8 p.m. Saturday. Democrats control 60 seats, but two moderates are wavering.

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Pilot and The Ledger-Star, Norfolk, VA – storm fans effort to replenish sand nor'easter cleanup

Saturday, November 21st, 2009

storm fans effort to replenish sand nor’easter cleanup

0 Comments | The Virginian-Pilot and The Ledger-Star, Norfolk, VA, Nov 19, 2009 | by KATHY ADAMS

By Kathy Adams

The Virginian-Pilot

VIRGINIA BEACH

When Hazel Lawson and her husband built a tin-covered cottage in Chic’s Beach 57 years ago, sprawling, grass-topped dunes and a canopy of oak trees separated their summer home from the ocean.

Now, her stone patio teeters on the edge of the beach, less than 50 feet from the water.

Hurricanes Floyd (1999) and Isabel (2003) each stole more than 30 feet of sand, and last week’s nor’easter took away at least 25 additional feet, said Lawson’s daughter and next-door neighbor, Sarah Houck. One more storm, and Houck fears her childhood home will also be lost.

If another storm comes, she’ll also face the heartbreaking decision of whether to move Lawson, who’s now 99 , a widow and blind, from the cottage. She lives by herself in the Lauderdale Avenue home, which is now covered in pale-yellow siding instead of tin.

“We don’t want to take her out of the house,” Houck said. “She knows where everything is in the house, and to put her in a different environment would be very difficult for her at her age.”

The solution: beach replenishment, she said. For more than 10 years, some residents of Chic’s Beach have wanted more sand brought in to buffer their homes from the ocean, but property easements, funding and other hurdles have stood in the way .

But now the need is dire, Houck said. “If we don’t get beach replenishment, then the cottage is going to go with the next storm.”

She’s working with Stephen Michaels, who owns the property occupied by Alexander’s on the Bay, to move beach replenishment forward. They met with the city’s water resources engineer, Phill Roehrs, on Monday
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NAVTEQ LocationPoint Advertising Selected by Loopt

Thursday, November 19th, 2009

NAVTEQ LocationPoint Advertising Selected by Loopt

PR Newswire, Nov 17, 2009

Leading social-mapping service able to reach consumers with coupons from local merchants

CHICAGO, Nov. 17 /PRNewswire/ — NAVTEQ, the leading global provider of digital map, traffic and location data for in-vehicle, portable, wireless and enterprise solutions, today announced its selection by LooptA’ to enable its social-mapping service with NAVTEQ LocationPoint(TM) Advertising services to help consumers take advantage of coupons from local merchants.

NAVTEQ LocationPoint(TM) Advertising enables Loopt to provide consumers with highly targeted and relevant offers and promotions in a mobile environment when and where consumers are making shopping and purchasing decisions. Further, it provides a mean for monetization of applications in a manner that actually enhances the user experience. Loopt’s social-mapping service is accessible across all the major U.S. carriers and is supported on over 100 mobile devices. By leveraging NAVTEQ LocationPoint Advertising, Loopt will be able to:

  --  Maximize the revenue potential of extensive mobile reach with
      location-aware advertising.
  --  Help advertisers drive awareness, store visits, and purchases with
      interactive campaigns for their most ideal customers based on
      location.

  --  Connect the Loopt community with relevant local merchant information
      via highly compelling promotions received from the merchants near
      them.

Loopt allows individuals to use their location to discover the world around them – enabling them to find and enjoy the people, places, and events that mean the most right here and now using their mobile phones. Loopt’s location-aware content benefits NAVTEQ LocationPoint advertisers as well as the Loopt community. For example, with NAVTEQ LocationPoint, individuals on Loopt looking for nearby friends and a place to meet can view offers from nearby merchants such as coffee shops and restaurants that match their needs. Merchant locations and special offers are displayed with rich graphical promotions and mobile coupons, as well as engaging calls to action including: Click-to-Call, Click-to-Coupon, and Click-to-Route.

“NAVTEQ’s location-based advertising services are a great fit for Loopt, and together with NAVTEQ, we’re helping advertisers by making their marketing dollars count at the walking level with the most relevant advertising possible based on a user’s location,” said Eric Carr, vice president of Product, Loopt. “With NAVTEQ LocationPoint, we have the ability to present relevant, value-add advertisements to millions of individuals in the Loopt community, creating a win-win situation for advertisers and the Loopt community.”

NAVTEQ sets a new standard for location based advertising with NAVTEQ LocationPoint. NAVTEQ is uniquely suited to deliver and manage this offering given its role as a leader in location content and services, its relationships with hundreds of advertising partners and its ability to affiliate attractive navigation advertising inventory.

“The combination of Loopt’s broad reach across all the major U.S. carriers and NAVTEQ’s strong location based services is helping to set new standards in mobile advertising.” said Christopher Rothey, vice president market development and advertising for NAVTEQ. “This is one more example that demonstrates the benefits of a full complementary relationship
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Solicitor makes Twitter call to city legal fraternity

Thursday, November 19th, 2009

Solicitor makes Twitter call to city legal fraternity

0 Comments | Daily Post; Liverpool (UK), Sep 1, 2009 | by BEN SCHOFIELD

A SOLICITOR is calling on Merseyside’s legal fraternity to embrace online social networking via Twitter.

Jon Bloor, who works in the corporate department of Lees Solicitors, on Wirral, is also willing more lawyers to take up writing blogs.

Law blogging – or “blawging” – has taken off across the world. But, Mr Bloor says, Merseyside’s lawyers seem reluctant to join the online conversation.

Aside from his own Peninsulawyer blog and LDP Legal’s companion website, there are few Merseyside law blogs
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Khronos Demos OpenCL Momentum at SC09

Wednesday, November 18th, 2009

Khronos Demos OpenCL Momentum at SC09

0 Comments | Wireless News, Nov 18, 2009

The Khronos Group, an industry consortium with more than 100 members working together to create open standards for authoring, accelerating and accessing visual computing, announced a wide range of shipping products utilizing OpenCL at SC09 (an international conference for high-performance computing).

A number of demonstrations and tutorials from Khronos Group members highlighted what the group termed the power and scalability of OpenCL as a major part of SC09.

OpenCL is the open, royalty-free standard for general-purpose parallel programming across CPUs, GPUs and other processors. OpenCL provides software developers portable and efficient access to the full power of a wide range of systems including high-performance compute servers, desktop computer systems and handheld devices.

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